Boiler Service FAQs

During a boiler service, a certified gas engineer will inspect all parts of your boiler, to ensure they are functioning properly and to their full capacity. This includes the heat exchanger, main burner, flues and ignition pins.

Once a year will be enough, unless you suspect a cause of concern. Summer is normally the best time to do that, as engineers have better availability and prices are generally lower.

Boiler service costs will vary from company to company, with big national providers generally charging more. What is important is to ensure that the price covers the commute/transport to your house and the engineers are Gas Safe registered and have a wealth of experience.

As long as there isn't anything fundamentally wrong with your boiler and no further work needs to be done, a typical boiler service will take anywhere between 20-50 mins. It will all depend on the make and age of your boiler, and you will receive a service report afterwards.

Your warranty might be void if you don't service your boiler annually but it is possible for a registered Gas Safe Engineer to backdate the service, provided that certain conditions are met and you boiler is healthy and working properly.

You should never service your boiler on your own. This is illegal and you can create a health and safety risk for yourself and your family.